SIMPLE YOU HAVE 3 WARRANTY OPTION'S:
*You must be the Original Owner and provide a Proof of Purchase in order to file a warranty claim, No Exceptions*
If you don't have your receipt, or previous matching receipt from us, then your option is to purchase a Diesel Rod for $90.00 which is our minimum Warranty Fee.
1.FILE YOUR CLAIM ONLINE. SIMPLE, FAST AND EFFECTIVE, NO NEED TO MAIL IN THE ROD. SAVES TIME & MONEY.
2.TAKE IT BACK TO THE DEALER WHERE YOU PURCHASED IT & PAY THE CLAIM OVER THE COUNTER. THEY ARE ALLOWED TO HANDLE THE CLAIM FOR YOU AT THEIR DISCRETION.
3.IF YOU THINK YOUR ROD IS DEFECTIVE SIMPLY MAIL IT INTO US. SEND NO MONEY, PLEASE USE THE FORM (Click Link): WARRANTY MAIL IN "DEFECTIVE ROD" FORM LINK: https://powellco.com/pages/warranty-claim). ONCE WE RECEIVE YOUR ROD WE WILL CONTACT YOU AND LET YOU KNOW OUR DETERMINATION AND WHETHER OR NOT WE WILL REQUIRE THE WARRANTY FEE.
|2019 & Newer Max SIC - Owners Only||Limited Lifetime Warranty (Owners of 2019 MAX Rods & Newer Only)||$100.00 Warranty Fee per incident|
|Upgrade Option to Max SIC Rods/ Available to ALL CUSTOMERS||Limited Lifetime Warranty||$140.00 Warranty Fee per incident|
|Endurance / Original MAX (2005-2018 Models)/ MAX 3D, (Inferno A16 or Newer)||Limited Lifetime Warranty, (Inferno 5 Yr Limited Warranty from Date of Manufacture A16 or higher Qualifies for Endurance Replacement)||$90.00 Warranty Fee per incident|
Inferno Rods (A15) or older--No Warranty
||5 Yr Limited Warranty from Date of Manufacture (A15) or Lower No Warranty-DOM Found on Back of Rod||No Warranty|
|Mistake/Nusance||No Warranty||No Warranty|
|Legacy XL Fly/Sweet-P Fly||Limited Lifetime Warranty||$90.00 Warranty Fee per incident|
|Diesel||No Warranty||No Warranty|
**Please keep in mind that a manufacture defect occurs within the first few times of use. Additionally, 95% of all rod breakage isn't because of a faulty rod. Any rod manufactured after A19, January 2019 will not be considered for a Free Replacement.**
ALSO NOTE:WE REPLACE RODS WITH THE SAME OR SIMILAR MODEL. WE CHOOSE THE PRODUCT UNLESS WE ARE COMPLETELY UNABLE TO GET CLOSE TO THE MODEL YOU ARE FILING A CLAIM ON. IN THIS CASE, WE WILL CONTACT YOU AND WORK SOMETHING OUT TO YOUR SATISFACTION. Fly Rod customers, we do not replace parts. We only replace the rod in full.