SIMPLE YOU HAVE 3 WARRANTY OPTION'S:
*You must provide a Proof of Purchase in order to claim your warranty.
1.FILE YOUR CLAIM ONLINE. SIMPLE, FAST AND EFFECTIVE, NO NEED TO CALL US OR MAIL IN THE ROD. SAVES TIME & MONEY.
2.TAKE IT BACK TO THE DEALER WHERE YOU PURCHASED IT & PAY THE CLAIM OVER THE COUNTER. AND YES, THEY ARE ALLOWED TO HANDLE THE CLAIM FOR YOU AT THEIR DISCRETION.
3.IF YOU THINK YOUR ROD IS DEFECTIVE SIMPLY MAIL IT INTO US. SEND NO MONEY, PLEASE USE THE FORM (Click Link): WARRANTY MAIL IN "DEFECTIVE ROD" FORM LINK: https://powellco.com/pages/warranty-claim). ONCE WE RECEIVE YOUR ROD WE WILL CONTACT YOU AND LET YOU KNOW OUR DETERMINATION AND WHETHER OR NOT WE WILL REQUIRE THE WARRANTY FEE.
|2019 & Newer Max SIC - Owners Only||Limited Lifetime Warranty (Owners of 2019 MAX Rods & Newer Only)||$100.00 Warranty Fee per incident|
|Upgrade Option to Max SIC Rods/ Available to ALL CUSTOMERS||Limited Lifetime Warranty||$140.00 Warranty Fee per incident|
|Endurance / Original MAX (2005-2018 Models)/ MAX 3D, Inferno, Mistake||Limited Lifetime Warranty||$90.00 Warranty Fee per incident|
|Inferno||5 Year Warranty starting from the date of manufacture or the date of purchase (if proof of purchase can be provided).||
Replaced with Endurance
|Sweet-P Fly||Limited Lifetime Warranty||$70.00 Warranty Fee per incident|
|Legacy XL Fly||Limited Lifetime Warranty||$80.00 Warranty Fee per incident|
|Diesel||No Warranty!||No Warranty!|
**Please keep in mind that a manufacture defect occurs within the first few times of use. Additionally, 95% of all rod breakage isn't because of a faulty rod. Any rod manufactured after A19, January 2019 will not be considered for a Free Replacement.**
ALSO NOTE:WE REPLACE RODS WITH THE SAME OR SIMILAR MODEL. WE CHOOSE THE PRODUCT UNLESS, WE ARE COMPLETELY UNABLE TO GET CLOSE TO THE MODEL YOU ARE FILING A CLAIM ON. IN THIS CASE, WE WILL CONTACT YOU AND WORK SOMETHING OUT TO YOUR SATISFACTION.